Refund policy

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REFUND AND EXCHANGE POLICY

BROKE NOT BROKEN

Refund Policy
Refunds are applicable only if the product received is defective or incorrect. Refunds are not applicable on sale or discounted items. Approved refunds will be processed to the original payment method after inspection.

Exchange Policy
Exchanges are allowed only if the product has fitting issues or is defective.

Time Limit
All refund or exchange requests must be raised within 7 days of delivery.

Conditions
Products must be unused and in original condition. Used or customized products are not eligible for refund or exchange.

Return Shipping
Return shipping costs must be borne by the customer.

For refund or exchange requests, contact:
Email: brokenotbroken.in@gmail.com